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Operational Resilience

Business Continuity Plan Template

Your BIA says what's critical. This plan says how it recovers: who activates, who commands, what recovers in what order, and what gets said to whom — written to be opened in minute five of a bad day, not filed for the auditor.

$259one-time · instant download · free updates
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What you get
  • Activation criteria keyed to incident severity, with named authorities and an escalation timeline
  • Incident command structure — the same six roles as the Tabletop Playbook
  • Recovery priorities driven by the BIA's tiers (Tier 1: RTO 2h … Tier 4: RTO 72h)
  • Per-process recovery procedure template — plus two fully completed examples
  • Communications plan with holding-statement templates for clients, regulators, and press
  • 30 pages · Word (.docx) + PDF reference · ISO 22301 / DORA / FFIEC / NIST SP 800-34 mapped
Why this plan

As tested, not as hoped.

Most continuity plans are aspirational documents — RTOs nobody has proven, contact lists nobody has dialed, procedures written by someone who's never run them. This template is structured around evidence: every recovery procedure records the last tested result next to the stated objective, every activation step has a name and a clock, and the completed examples show what honest entries look like — including the gap between a 2-hour RTO and a 3-hour proven failover, and what the plan says to do about it.

What's inside

From activation to after-action.

Activation & Escalation

Severity-keyed activation criteria, three named activation authorities, a T+0 → T+2:00 escalation timeline, and stand-down rules.

Command Structure

Incident Commander, Comms, Ops, Legal/Compliance, Scribe, Executive Liaison — matching the Tabletop Playbook, so you exercise the same structure you'll run.

Tier-Driven Priorities

Recovery order falls out of the BIA's criticality tiers — the same tier model as the PivotRisk BIA workbook, so the two documents snap together.

Recovery Procedures

A fillable per-process template — profile, steps, workaround, dependencies, minimum staffing, validation — with two completed, realistic examples.

Communications

Audience matrix, three holding-statement templates, and a regulator notification table — drafted before the bad day, when drafting is cheap.

Testing & Maintenance

A tier-driven testing schedule, change-triggered maintenance rules, version control, and appendices: rosters, battle box, compliance mapping.

The thinking: Your BIA Is a Shelf Document and Incident Command Is the Backbone of Resilience.

FAQ

Before you buy

What format is it?

A 30-page Word document (.docx) plus a PDF reference version. Every table is editable; fill prompts mark exactly what you replace.

Do I need the BIA template first?

No, but they're designed as a pair: the BIA produces the tiers and recovery objectives this plan consumes. If you already have a BIA, map your tiers onto the plan's tier table and everything else follows.

Does it satisfy ISO 22301 / DORA expectations?

The structure maps to ISO 22301's continuity requirements, DORA Art. 11 response & recovery, FFIEC BCM, and NIST SP 800-34 — citations are in the compliance appendix. Filling it honestly is what makes it evidence; scope your own obligations to confirm coverage.

Can I use it with clients?

Yes — internally or in client engagements. You can't resell the template itself as a template.

Write the plan you'd want open in minute five

Activation, command, priorities, procedures, and words for the worst day — decided in advance.

Get the Template — $259 Or get it in a Bundle